Seasonal, Senior Virtual Tax Advisor

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<strong>Our Company<br><br></strong>We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!<br><br><strong>What you'll do...<br><br></strong>As a Senior Virtual Tax Advisor, you’ll be part of a growing team that provides expert tax preparation and personalized advice to clients who’ve started their returns with H&R Block. You’ll work remotely, using your tax expertise and communication skills to deliver an exceptional client experience - every time.<br><br>Day to day you'll...<br><br><ul><li>Prepare and review individual tax returns using our secure virtual platform </li><li>Communicate with clients via secure messaging and phone to gather information and provide expert guidance</li><li>Analyze tax documents and ensure returns are accurate, complete, and compliant </li><li>Deliver timely, clear, and helpful responses to client inquiries</li><li>Research complex federal and state tax issues to support accurate filings</li><li>Collaborate with team members and contribute to a culture of continuous improvement</li><li>Embrace new tools, technologies, and responsibilities as they evolve<br><br></li></ul><strong>What you'll bring to the team...<br><br></strong><ul><li>Bachelor’s degree in accounting, finance, or related field - or equivalent experience</li><li>3+ years of hands-on tax preparation experience. </li><li>Strong knowledge of personal tax law, including complex scenarios (e.g., foreign income, rental properties, small businesses)</li><li>Excellent verbal and written communication skills. </li><li>Ability to analyze and resolve both routine and complex tax issues</li><li>Comfort working independently in a virtual environment</li><li>Certification Level 4 or higher (internal) or successful completion of the Tax Knowledge Assessment (external) and commitment to achieve the required certification level within 90 days</li><li>A quiet, dedicated workspace and reliable internet connection<br><br></li></ul><strong>It would be even better if you also had...<br><br></strong><ul><li>Enrolled Agent (EA), CPA, or Attorney credentials</li><li>Experience with new software tools or participation in pilot programs<br><br></li></ul><strong>Why work for us<br><br></strong>Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.<br><br><em>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.<br><br></em><strong>Equal Opportunity Employer</strong>: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.<br><br><strong>Pay Range Information<br><br></strong>The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.<br><br><strong>Pay Range<br><br></strong>$21.59 - $32.40/Hr.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...