Remote Insurance Verification Representative

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<p style="margin-bottom:11px;text-align:center;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">REMOTE POSITION - Actively Hiring</span></span></span></i></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><u><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE</span></span></span></u></i></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">BCA Financial Services, Inc. is seeking a detail-oriented, full-time Remote Insurance Verification Representative with knowledge of insurance codes such as ICD9, CPT, HCPCS, and revenue codes. <br><br><u>Benefits we offer:</u></span></span></span></i></b></span></span></span></p><ul><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Monday through Friday schedule</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Medical, Dental, Vision, and Voluntary Life insurance</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">401k with a company match</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Paid time off and paid holidays </span></span></span></i></b></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><u><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">The Insurance Verification Representative will:</span></span></span></u></i></b></span></span></span><ul><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Receive inbound and make outbound calls and use applicable tools, with a focus on matters pertinent to patient insurance coverage and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Verifies insurance coverage and benefits through a variety of mediums such as outbound phone calls and insurance websites </span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Reviews assigned claims working within the established productivity standards for timely follow-up, maintain, and update all patient accounts to reflect current information </span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Communicates insurance related disputes to our clients in a clear and concise manner </span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Performs appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Other duties as assigned</span></span></span></i></b></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><u><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Education & Experience:</span></span></span></u></i></b></span></span></span><ul><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Minimum of 1 year working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">A high school diploma or equivalent</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.)</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Knowledge of medical terminology</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Outstanding interpersonal skills</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Outstanding verbal and written communication skills</span></span></span></i></b></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><u><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Work from home requirements:</span></span></span></u></i></b></span></span></span><ul><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Have a quiet and private workspace</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). <u>Wi-Fi and hotspots are not supported.</u></span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">You must meet all the technical requirements prior to the first day of training</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.</span></span></span></i></b></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">We will provide you with the equipment needed to be successful</span></span></span></i></b></span></span></span></span></li></ul><p style="margin-bottom:11px;"></p><p style="margin-bottom:11px;text-align:center;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><i><span style="font-size:8pt;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><i><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.</span></span></span></span></i></span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><i><span style="font-size:10pt;"><span style="line-height:115%;"><span style="font-family:Calibri, sans-serif;">Keyword Search: insurance verifier, collections, accounts receivable, billing, patient account, medical, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing</span></span></span></i></b></span></span></span></span></span></i></span></span></p><p style="margin-bottom:11px;text-align:center;"></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...