Operations Manager, Factory Distribution Center

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Job Description:

Position Summary

The FDC Manager holds full oversight of the Factory Distribution Center, leading all aspects of operations to ensure safety, efficiency, and service excellence. This strategic leader drives performance across multiple departments and fosters a culture of accountability, collaboration, and continuous improvement.

Key Responsibilities

  • Facility Leadership
  • Provides overall direction for the FDC, ensuring operational excellence across all functions.
  • Develops and executes strategic plans to meet service, cost, and safety objectives.
  • Leads cross-functional collaboration to optimize workflows and resource utilization.
  • Departmental Oversight
  • Directly manages the Shipping and Receiving Manager and Inventory Manager; oversees the Transportation and Safety Managers through dotted-line relationships.
  • Aligns departmental goals with broader organizational objectives.
  • Monitors KPIs and drives accountability across all functional areas.
  • Safety & Compliance
  • Champions a culture of safety and ensures full compliance with OSHA and internal standards.
  • Partners with the Safety Manager to oversee programs, audits, and corrective actions.
  • Promotes proactive risk management and employee well-being.
  • Inventory & Logistics Management
  • Ensures inventory accuracy through effective control processes.
  • Coordinates with Transportation and Operations teams for timely and accurate product movement.
  • Supports system enhancements and process improvements to streamline logistics.
  • Team Development & Engagement
  • Builds a high-performance leadership team through coaching and development.
  • Fosters a culture of collaboration, accountability, and continuous improvement.
  • Leads succession planning and talent development initiatives.
  • Continuous Improvement
  • Drives Lean and Six Sigma initiatives to improve efficiency and reduce waste.
  • Leads cross-functional projects to enhance productivity and service levels.
  • Implements standardized processes and best practices across the FDC.
Qualifications:
  • Bachelor’s degree in logistics, supply chain, business, or related field; advanced degree preferred.
  • Minimum of 7 years of experience in distribution center or warehouse operations, with 3+ years in a senior leadership role.
  • Proven success in managing multi-functional teams in a high-volume, fast-paced environment.
  • Strong knowledge of logistics, inventory management, safety compliance, and transportation.
  • Experience with Lean, Six Sigma, or other continuous improvement methodologies.
  • Exceptional leadership, communication, and strategic planning skills.
  • Proficiency in Microsoft Office Suite; WMS and ERP system experience preferred.
  • Preferred: Oversight experience of a large distribution center with complex shipping lanes across a regional or national network.
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