Customer Service Jobs Remote Non Phone – 100% Messaging Role | $25–$35/hr

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<p><strong>Job Title:</strong> Remote Customer Service Agent – Non Phone Support<br /><strong>Compensation:</strong> $25–$35 per hour, paid weekly<br /><strong>Location:</strong> Work from Anywhere – Global applicants encouraged<br /><strong>Schedule:</strong> Choose your own 4–8 hour shifts, 15–40 hrs/week<br /><strong>Experience Required:</strong> None – beginner-friendly<br /><strong>Education Required:</strong> No degree required</p> <p><strong>About the Company</strong><br />A popular subscription-based home wellness brand is now offering <strong>customer service jobs remote non phone</strong> for applicants who prefer calm, structured work without the stress of calls or video chats. These roles are focused on text-based customer care—through live chat and email—helping everyday users with simple issues like account access, billing questions, and delivery tracking.</p> <p>If you’re looking for consistent income, flexible hours, and zero phone work, this role was designed with you in mind.</p> <p><strong>Your Core Responsibilities</strong><br />– Handle customer inquiries through chat and email using a browser-based dashboard<br />– Resolve order issues, subscription updates, and billing concerns using templates<br />– Escalate technical issues to Tier 2 teams when needed<br />– Maintain accurate summaries for each conversation<br />– Deliver consistent, friendly communication across multiple tickets</p> <p><strong>Why This Role Is Ideal for Non-Phone Job Seekers</strong><br />You’re looking for <strong>customer service jobs remote non phone</strong> because:<br />– You prefer quiet, focused work over phone calls<br />– You want a structured job with real pay, not gig apps<br />– You need the flexibility to choose your schedule<br />– You value a job with no surprises, no meetings, and clear expectations</p> <p>You’ll be fully supported with onboarding, response templates, and QA feedback to help you succeed.</p> <p><strong>What You’ll Need to Get Started</strong><br />– Laptop or desktop computer with Chrome<br />– Stable internet (10 Mbps minimum)<br />– Typing speed of 45 WPM or faster<br />– English fluency and a calm, helpful tone<br />– Strong attention to detail and time management</p> <p><strong>Pay & Scheduling Details</strong><br />Starting at $25/hour<br />Raise eligibility to $30–$35/hour after 30 shifts with positive customer satisfaction and resolution reviews</p> <p>Shift blocks are self-selected each week. Choose mornings, evenings, overnights, or weekends. Minimum: 15 hours/week.</p> <p><strong>Training Program</strong><br />– 2 hours of onboarding video modules<br />– 3 practice chat/email tickets with guidance<br />– First shift monitored by QA lead<br />– Go live in 3–5 business days</p> <p><strong>Example Shift Breakdown</strong><br />You work a 5 PM–10 PM shift. You help a user reset their password, update billing for a subscription, and track a package with a delayed delivery. Each issue is solved with calm written messages and logged in the system. You close 22 tickets in 5 hours—all text-based.</p> <p><strong>What Team Members Say</strong><br />“I needed a non-phone job that paid hourly and let me work nights. This role checks every box.” – <em>Sasha R., Boston, MA</em><br />“No phones, no sales, no pressure. It’s smooth and steady support work anyone can learn.” – <em>Vinay M., Bengaluru, IN</em></p> <p><strong>FAQs</strong><br /><strong>Will I ever be required to make or take calls?</strong><br />Never. This job is 100% chat and email only.</p> <p><strong>Do I need support experience?</strong><br />No. This is beginner-friendly with full training.</p> <p><strong>Can I work part-time only?</strong><br />Yes. The role is fully flexible with a 15-hour minimum.</p> <p><strong>Apply Now – Support People Without Ever Picking Up a Phone</strong><br />Click the Apply Now button to apply for one of the top-rated <strong>customer service jobs remote non phone</strong> available today. Train fast, get paid weekly, and work in total peace.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...