Airline Passenger Assistant - Quick Hire!

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ABM (NYSE: ABM) is a leading global provider of facility services and solutions dedicated to creating cleaner, healthier, and more sustainable environments. Established in 1909, ABM serves a diverse portfolio of clients spanning commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. With a workforce of over 100,000 team members and annualized revenues nearing $8 billion, ABM operates out of more than 350 offices across the United States, United Kingdom, Republic of Ireland, and other international locations. The company’s comprehensive range of services includes janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, as well as mission-critical solutions. ABM is committed to fostering an inclusive workplace. It is an Equal Opportunity Employer that accommodates individuals with disabilities and values veterans and military service members, providing robust training and career development opportunities. The Airline Passenger Assistant, commonly referred to as a Wheelchair Agent, plays a vital front-line role in ensuring the comfort, safety, and mobility of airline passengers who require wheelchair assistance. This position requires compassionate and attentive customer service skills, as the Wheelchair Agent is instrumental in assisting passengers from their point of origin to their final destination within the airport or airline facility. The role is customer service-oriented and offers an opportunity for supplementary income through customary tipping, with agents who provide exemplary service potentially earning an additional $25 to $100 weekly. This role is an excellent entry point for individuals entering or re-entering the workforce as it provides on-the-job training without the need for prior professional experience or formal education credentials. It is ideal for candidates who enjoy interacting with people and want to contribute positively to the travel experience of passengers with mobility challenges. The Wheelchair Agent is responsible not only for safely transporting passengers using wheelchairs but also for complying with all applicable safety and security protocols, coordinating with dispatchers and gate agents to ensure smooth operations, assisting with baggage as needed, and accurately documenting any incidents. The position demands a high level of responsibility, attentiveness, and interpersonal skills to ensure that each passenger feels supported and valued. ABM’s emphasis on safety and quality service provides a supportive environment where employees can grow professionally while making a tangible difference in people’s lives. Veterans and individuals with military backgrounds are especially encouraged to apply, as ABM recognizes the valuable skills and dedication brought by those who have served. The company offers a comprehensive benefits package that supports employee well-being and career advancement. This role is well suited to candidates who are compassionate, patient, and eager to engage in meaningful work that enhances the travel experiences of passengers with disabilities and mobility needs.
  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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